Drill into those connections to view the associated network performance such as latency and packet loss, and application process resource utilization metrics such. May, 2015 glpi is a fantastic piece of informationresource management software to track company resources. Glpi project is an open source and collaborative community of developers and it experts gathered to develop the glpi software. Seus clientes tem o retorno adequado do status dos chamados.
This open source software is written in php and distributed under the gnu general public license. Glpi is a free asset and it management software package,itil service desk, licenses tracking and software auditing. Server and application monitor helps you discover application dependencies to help identify relationships between application servers. This documentation presents glpi installation instructions glpi is a free as in free speech not as in free beer. Once the software is categorized, we are done with ocsng. Includes a jobtracking system with email notifications and methods to build a asset database. Best way to get help glpi dashboard says the best way to get help with its software is by visiting glpi projects.
Invgate service desk ticketing, selfservice, and more. Everyone is free to create or edit the pages of this documentation in order to correct and improve them. This tutorial will walk through the steps necessary to quickly setup, configure, and begin importing inventory into glpi with the help of fusion inventory. This is mostly used to deploy packages, but can be used for other tasks. Employees can punch in on their desktop or mobile devices. Operao do sistema chamados efetue o login, informando usurio e senha previamente cadastrados. How to install glpihelpdesk and asset management software may 6, 2015 troy vo tools 6 glpi is a free and opensource webbased help desk application that allows you to create, track trouble tickets and work orders. Glpi is the information resourcemanager with an additional administration interface.
The glpi project documentation is published as a wiki. We can nevertheless hide certain statutes in the general configuration of helpdesk see the setup onglet assistance tab. I think you should ask on their website how to configure the timezone in their software. Fp software plugin allows you to assign software to a user and view all hishers licenses. All the plugins made for glpi, by the glpi opensource community. May 06, 2015 how to install glpihelpdesk and asset management software may 6, 2015 troy vo tools 6 glpi is a free and opensource webbased help desk application that allows you to create, track trouble tickets and work orders. Glpi itsm is software for business powered by open source. Manage the configuration of shinken monitoring via glpi.
Here is the list of base rules set provided in a staple glpi. Glpi is an incredible service management software based on open source technologies. How to install glpihelpdesk and asset management software. Neste post tentamos orientar os usuarios quanto a questao preciso mesmo fazer o upgrade urgente do meu glpi. Glpi is a free it asset management, issue tracking system and service desk system. Glpi is a fantastic piece of informationresource management software to track company resources. Invgate service desk invgates service desk capabilities include everything that you would expect from a fitforpurpose it help desk or service desk tool plus so much more, including a seamless integration with invgate assets for better it asset management. Manual helpdesk administrador glpi email fazer login.
Nesta tela visualizamos todos os chamados recebidos e suas respectivas propriedades e status. Addingsoftwaretoglpi software in new that ought to be moved. Glpi is a webbased application helping companies to manage their information system. Glpi free it asset management software a free information resourcemanager with administration interface for management of hardware and software inventories. Glpi provide a set of tools to implements a rule engine which take criteria in input and output actions. Glpi software import if you have just added a software category, it will not immediately show up in glpi as the automatic synchronization happens overnight. Glpi plugin that allows to assign software to users. By default glpi does not allow to assign software to a user. It helps you plan and manage it changes in an easy way, solve problems efficiently, automate your business processes and gain control over your it infrastructure.
Drill into those connections to view the associated network performance such as latency and packet loss, and application process resource utilization metrics such as cpu and memory usage. Package deployment is both integrated with glpi via massive actions and via the plugin interface. Task management is available via the fusioninventory dropdown. Glpi it asset and inventory management open source guide. As we all know a lot of software is currently licensed in per user model. Preface introduction introduction goals of this project description of the goals of this project the goal of this plugin is to. Addingsoftwaretoglpi chamados efetue o login, informando usurio e senha previamente cadastrados. Glpi features a webbased interface that enables you to build your own database. Cloud based time clock solution that prepopulates reports for payroll. The deploy dropdown is used to create deployable packages. Aprenda a instalar o zabbix, glpi e integralos ao telegram. All the plugins made for glpi, by the glpi open source community. Seus atendimentos sao realizados nos tempos acordados. If tickets are found, glpi displays a table showing the tickets.
You can use it to build up a database with an inventory for your company computer, software, printers. As an open source technology, anyone can run, modify or develop the code. Keep track of the complete lifecycle of your it assets, manage their obsolescence, and gain realtime status of your software and licenses. It has enhanced functions to make the daily life for the administrators easier, like a jobtrackingsystem with mailnotification and methods to build. As your business grows, so will the demand of your it team too. Simple and easytouse webbased customer support platform. Help your team track, monitor, and resolve the increasing number of support requests from customers and internal users by investing in a ticket system. Install glpi it and asset management tool with fusion.